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Frequently Asked Questions

  • What cap size is best for me?
    The most common cap size our customers typically buy is a Medium (22.5 cm) cap as it fits the average head. You can follow the chart below to find which cap size is best for you. All Rebellious Couture units are made on a breathable mesh cap that comes with adjustable straps, combs an elastic band.
  • Shipping & Processing
    Rebellious Couture use USPS (united states postal service) to ship out all orders. Shipping options are available at checkout. All units take 7-21 business days to be processed & made. Once your unit is shipped out, an email will be sent to the email address provided at checkout. All bundle orders take 3-5 business days to be processed. Once your order is shipped out, an email will be sent to the email address provided at checkout. Processing + Shipping = Estimated Delivery Date If you have a special occasion that you would like to wear your unit on, we recommend placing your order ahead of time to avoid any unexpected delays (inclement weather, holidays, carrier delays, etc.) that may be out of our control. Rebellious Couture is not responsible for any lost/stolen or damage packages.
  • Local Pickup
    Processing time for Pickup orders can be found in "Shipping & Processing". Once your order is ready for pickup, you'll receive an email regarding pickup location & hours. Failure to pick up order within 25 days will result in order cancellation & you will not be refunded. We are located in Randallstown, MD.
  • Refunds/Returns/Exchanges
    All Rebellious Couture units are NONREFUNDABLE. Once order is placed it cannot be canceled or returned due that each unit is customized to each buyer. If you made a mistake on your order such as cap size, color, length, etc. be sure to contact us via email or social accounts within 2-8hrs of placing your order. Due to COVID-19 units cannot be exchanged for a new unit. All Rebellious Couture bundles must not be tampered with in order to receive a refund or exchange meaning they must not be worn & in the same condition you received them. All Digital Products are NONREFUNDABLE.
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